Services
MercyWorks EAP
How do I access the EAP as an employer?
MercyWorks serves both large and small businesses to meet the needs of their employees.
For specific information, contact
Debra Georgia, EAP Coordinator
or
Karen Carr, EAP Secretary
641.422.7797
800.433.3883, ext 7797
E-mail: georgiad@mercyhealth.com
or carrk@mercyhealth.com
What can I expect as an employer?
- Employers can expect that EAP services will help ensure that employees remain on the job, are better equipped to perform work, and can cope with problems that may affect work performance.
- Employers are interested in employees' lives. Employers realize that problems may disrupt the personal and work life of their employees.
- EAP functions like a lifeline by offering help to employees earlier than later, when problems can escalate.
- Services provided are confidential and are a benefit for employees and immediate family members.
- When a crisis occurs in the workplace or to an employee that impacts the workplace, EAP can provide Critical Incident Stress Management debriefing to the work environment.
- MercyWorks provides Substance Abuse Professional (SAP) services for employers who have drug and alcohol testing programs.
What
training is available for my business?
- Training is offered to employees on topics which are significant to them. These include balancing work and home, coping with change, being productive team members, and concerns of home and family life.
- Through MercyWorks "Teamworks" program, team building and conflict resolution processes are offered to employee teams to help improve performance. There is an additional fee.
As an employee, how do I access my EAP?
The MercyWorks EAP telephone number is 641.422.7797 or toll-free 800.433.3883 ext. 7797 during business hours. After business hours, call 866.442.7733.
Behavioral Services Mission Statement
Helping people live in society and be comfortable with themselves.
